tk365 Terms and Conditions

1 General Provisions and Introduction

tk365 is an online casino and betting platform that provides entertainment gaming services for users in Bangladesh. This terms and conditions document ("Terms") is a legally binding agreement between tk365 ("Platform", "we", "us") and all registered users ("Member", "you", "your").

These Terms have been drafted in accordance with the laws and regulations in force in Bangladesh. By accessing, registering on, or using any service of the tk365 platform, you fully agree to these Terms. If you do not agree, please refrain from using the platform.

We reserve the right to change or revise these terms and conditions at any time. Continued use of the platform after any change will be taken as your acceptance of the updated Terms.

2 Eligibility and Age Requirements

2.1 Minimum Age

To register and participate on the tk365 platform, you must be 21 years of age or older. We take a strict stance against underage gambling and no exceptions to this rule are tolerated.

2.2 Identity Verification

At the time of registration or at any stage thereafter, we may request documents to verify your identity. You must provide accurate and genuine information. Providing false information may result in account suspension or cancellation.

2.3 Geographic Restrictions

tk365 services are available for specific geographic regions. Users from regions where access or use is prohibited are not permitted to use the platform.

3 Account Registration and Management

3.1 Single Account Policy

Only one account per person is permitted. If multiple accounts belonging to the same person are detected, all accounts may be cancelled and any associated balance or bonuses forfeited.

3.2 Account Security

Keeping your login credentials (username and password) confidential is entirely your responsibility. Sharing this information with any third party is strictly prohibited. Please notify our support team immediately if you become aware of any unauthorised use of your account.

3.3 Updating Your Information

If your registered details change (such as your email address or personal information), please update your profile as soon as possible or inform our support team.

4 Deposits, Withdrawals and Financial Policy

4.1 Deposit Rules

The minimum deposit amount on tk365 is ৳200 (two hundred taka) — the same limit applies for each payment method. We accept deposits via the following methods:

• bKash
• Nagad
• Rocket
• Upay
• Bank Transfer (selected banks)

All transactions are secured via SSL encryption. Deposits from third-party accounts are not accepted and any such transaction detected will be cancelled.

4.2 Withdrawal Rules

The minimum withdrawal amount is ৳500 (five hundred taka). Withdrawals are generally processed within 1 hour. Withdrawals will only be made via the same method used for the deposit.

4.3 Taxes and Fees

You are solely responsible for any taxes or legal liabilities applicable to you. tk365 does not accept any such liability.

5 Bonuses and Promotional Offers

5.1 Welcome Bonus

New members are eligible to receive a 100% bonus on their first deposit up to ৳5,000. A 15x wagering requirement applies to this bonus.

5.2 General Bonus Terms

• Each bonus offer has its own validity period and wagering conditions — please read the details before accepting an offer.
• The specified wagering requirement must be met before bonus funds can be withdrawn.
• If bonus abuse using multiple accounts is proven, the bonus and any associated winnings will be forfeited.
• Multiple people from the same household or the same IP address may not claim the same bonus offer.
• Bonus offers are not convertible to cash and are non-transferable.

5.3 VIP Program

The tk365 VIP program has four tiers — Bronze, Silver, Gold, and Platinum. The weekly cashback rate differs at each tier:

• Bronze: up to 0.4% weekly cashback
• Silver: up to 0.8% weekly cashback
• Gold: up to 1.1% weekly cashback
• Platinum: up to 1.5% weekly cashback

You can advance to a higher VIP tier based on your overall activity and contribution. VIP benefits may change and our decision on such matters is final.

6 Fair Play Policy and Prohibited Activities

6.1 Fair Play Policy

tk365 believes in fair play. Our gaming system is powered by Random Number Generator (RNG) technology, which makes every outcome completely unbiased and unpredictable.

6.2 Prohibited Activities

The following activities are strictly prohibited and any violation may result in account cancellation and balance forfeiture:

• Bonus abuse, arbitrage betting, or bonus hunting
• Any form of fraudulent activity or system manipulation
• Use of automated software, bots, or scripts
• Deposits or withdrawals using third-party accounts
• Money laundering or illegal financial activity
• Intentionally exploiting any vulnerability or bug in the platform
• Attempting unauthorised access to another user's account

6.3 Collusion

Any attempt by multiple players to collude in order to influence outcomes is prohibited. If such activity is detected, all associated accounts will be suspended immediately.

7 Privacy and Data Protection

Your personal data is collected, stored, and used in accordance with our Privacy Policy. We keep your information secure using SSL encryption and modern security technology.

Your information is not sold to third parties. However, information may be provided in response to a lawful request from law enforcement authorities. For more details, please read our Privacy Policy.

8 Limitation of Liability

8.1 Technical Issues

tk365 is not liable for any loss caused by internet disconnection, server errors, or any other technical issue. In such situations, decisions regarding ongoing bets are at our discretion.

8.2 Human Error

tk365 reserves the right to cancel any abnormal reward or bonus issued as a result of a software error or human mistake. In such cases, the member's account will be adjusted by the appropriate amount.

8.3 Gambling Losses

tk365 accepts no liability for financial losses incurred through online gaming or betting. Each member participates on the platform voluntarily and entirely at their own risk.

9 Account Suspension and Termination

9.1 Suspension by Us

We reserve the right to suspend or cancel your account without notice in any of the following circumstances:

• Violation of these terms and conditions
• Suspicion of fraudulent activity
• Provision of false information
• Breach of age-related conditions
• Legal or regulatory requirements

9.2 Termination by Member

You may request account closure at any time by contacting our support team. Any pending balance must be withdrawn before the account is closed.

10 Responsible Gaming

tk365 firmly believes in responsible gaming. Gaming should always be for entertainment and should never be used as a solution to financial problems. We provide the following protective features for members:

• Option to set deposit limits
• Self-exclusion option
• Cooling-off feature
• 24/7 Bengali-speaking support

If you feel that gaming is having a negative impact on your life, please contact us immediately or visit our Responsible Gaming page.

11 Dispute Resolution

For any dispute or complaint, please first notify our customer support team. We will review the matter within a reasonable time and attempt to provide a fair resolution.

If you object to our decision, a formal complaint may be submitted to customer support. Every complaint is recorded and evaluated impartially. Our final decision on all disputes will be considered binding.

12 Intellectual Property

All content on the tk365 platform — logos, designs, graphics, software, and text — is the intellectual property of us or our licensors. Reproducing, distributing, or modifying this content without written permission is prohibited.

13 Contact and Support

If you have any questions or comments about these terms and conditions, please contact us through the following:

• Live Chat: 24/7 Bengali-speaking support (via the platform)
• Email: [email protected]

Our support team is active seven days a week, twenty-four hours a day, and all enquiries are answered in Bengali.

14 Changes to Terms and Enforceability

tk365 reserves the right to change these terms and conditions at any time. For significant changes, we will notify you at your registered email address or through the platform. Continued use of the platform after any change will be taken as acceptance of the revised Terms.

If any part of these Terms is found to be legally unenforceable, the remaining parts will remain fully valid and in effect. These Terms constitute the entire agreement between the user and tk365 and replace any prior agreements or understandings.